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Cannot update emergency address for wifi calling

Vzuser229
Miembro

After the recent system update, I started receiving prompts on my Galaxy S8 about needing to update my emergency address for wifi calling.  Each time I tried, there was a prompt at the end telling me that the address could not be updated currently, telling me to try again later.  I tried several times over the next 2 hours and kept getting the same message.  I tried restarting my phone, but that did not help.  At this point, the notifications asking me to update the address are no longer appearing.  

I tried following instructions for updating the address based on https://www.verizonwireless.com/support/knowledge-base-201651/ and other pages, but the settings in those instructions do not match what is available on my phone. 

 

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Re: Cannot update emergency address for wifi calling

Community Manager
Community Manager

Not to worry! We are here to help. We can try refreshing the Wi-FI Calling feature on our end to ensure the correct address is added to your account. How does this sound? JasonC_VZW

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