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Can't update S6 to nougat?

IykeIyke
Miembro

I cant update my s6 edge plus to nougat. What is the problem. I'm still in version 6 and I can't directly download from the phone. Whenever I click on update, it doesn't respond.

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Re: Can't update S6 to nougat?

Community Manager
Community Manager

It is important to make sure that you are able to be on the latest software for your device lyke, we would recommend checking that the device has enough storage available for the update. 

 

Alfredo_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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