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Thanks. I have spoke to customer service multiple times. Twice today and
it was at their advice I reach out to the executive department. Sólo
having trouble doing so...
On Fri, Mar 3, 2017 at 4:15 PM, chris1060 <firstname.lastname@example.org>
WAYNEDAIRYQUEEN, help has arrived. I am sorry to learn that you have had to contact customer service multiple times. What has you wanting to contact the Executive Department?
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After being a loyal Sprint customer for 9 years I switched to Verizon for
better coverage. On November 9th I went to a Verizon store and asked the
question should I buy these 2 phones today or will there be a sale with
Black Friday and the holidays right around the corner. I was assured and
told the employee had worked there for 5 years and he had never seen a
promotion like the phone on us that ended in October and nothing like that
was coming. I purchased the phones. On Black Friday retailers offered
incentives for signing with Verizon for a free phone but not Verizon. En
December Verizon offered free phones with new activation. I called and was
told I'm out of my 14 day window. I was giving additional data but the
truth is I don't need that much data. I own a Dairy Queen Franchise and
was told I could get a discount on my bill. After 7 phone calls and
attempts to fax / upload my pay stub I was told to go to a Verizon Corp
store, I did. I was told that I don't work for Dairy Queen directly and
are not privy to a discount. Verizon has now gone unlimited and there is a
great cost savings if you have 4 lines. I only have and need 2 lines at
this point in my life. I am paying aprox $173 for 2 phones. I was paying
$90/ month with Sprint... I was in no rush to purchase the phone or
switch. I walked into the store with 2 i phone 5s that I own and had
service through Sprint. I was told there would be future discounts and
this was the best deal, apply for the employee discount and your bill will
be reduced. Please help me here...
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Message Edited by Verizon Moderator