Broken Phone and the Cloud
mamaicooter
Newbie

My phone just recently broke about a week and a half ago and I am trying to get my things from my cloud, to my computer so I can save them to my external, however I cannot figure out how to do this? Can anyone help?? Broken Samsung Galaxy SIII user...

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Re: Broken Phone and the Cloud
vzw_customer_support
Customer Service Rep

@mamaicooter,

A broken phone is never a fun time! You can download the Verizon Cloud desktop app here http://vz.to/IsygQ6 and back up the Verizon Cloud content to your computer.

You can also wait until you activate the new phone on your line and just sync the content back to your phone from the cloud.

JohnB_VZW

Follow us on Twitter @VZWSupport

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