The phone malfunction is just the proverbial straw. But in a way, all the
problems go back to the phone. It's a long, tedious, complicated story but
the upshot is my billing was changed and promises were made to correct it
that were never kept. If you want the story in detail email me directly.
So, it's not just the phone, but the phone did pull me into a Verizon store
which I know now to never, ever do. Since I can't get my account back to
its original state and have had to do yet another factory reset--it's time
for me to move on.
Anyway, I'm here for technical advice, particularly about what can cause a
power drain like this. I replaced the battery but the power drain and
failure to recognize the battery are still an issue. I think replacing the
USB port is next since that's the the biggest design flaw in the phone. I'm
hopeful a new daughterboard will reconnect the phone with the battery. I
run on wifi the majority of the time and while that has been buggy it's
never been this bad. My fear is that even if I replace the port and start
wirelessly charging it, that without identifying the original power drain
it will just continue to be a problem. I'd like to be able to sell the
thing in good working order.
Is there a diagnostic ap that can run on less than a 100% charge?
On Sun, Dec 27, 2015 at 12:18 PM, Verizon Wireless Customer Support <
