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Re: Bait and Switch

Líder Sénior

@Janfargo escribió:

Same thing happened to me and my step-dad. Bought phones on July 30th 2019. We bought tablets as well. Verizon told us the same thing!!! And they did have BOGO signs on the wall too is why we asked for the deal. Also told us they were waiving activation because we purchase so much. Not true! First bill showed activation for 4 devices


The retail stores do not charge, and can't waive a fee added automatically by computer later, on the first bill.  

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Re: Bait and Switch

Miembro

Your point that if one fails to read all the small print ...it is on them! 

Has  buying a phone become so specialized that customers should take a well versed advocate with them? 
Or pay a lawyer to review the contract and bill?

 

 

.

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Re: Bait and Switch

Líder Sénior

@Galway1 escribió:

Your point that if one fails to read all the small print ...it is on them! 

Has  buying a phone become so specialized that customers should take a well versed advocate with them? 
Or pay a lawyer to review the contract and bill?


It doesn’t take a lawyer or law degree to read the sales page.

As a precaution, I would save these screenshots if I were buying this device. 

F4DD96A5-3CA9-4FBB-A271-4A9485CE3A45.jpegA3330FD3-C182-4475-978B-53D4FDD36F74.jpeg1786DBC4-4684-4147-BD02-82769C318487.jpegBEC7BB63-D622-48E2-8A8F-0DBC94728036.jpeg

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Re: Bait and Switch

Community Manager
Community Manager

Galway1, I assure you this is not the impression we would like for you to have. Getting the best deal on a new phone is vital, and our goal is to make sure you are fully aware of how our promotions work. Keep in mind that details about the promotions are always listed on our website. I hope this helps. 

 

DiaS_VZW

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