On 11/11/13, with my mobile data turned off and connected to my home wi fi, I could go to the voicemail app button click it and get sent to a screen where it offered visual voicemail, but also a button to open voicemail. I could go to the Backup Assistant Plus, hit the 'backup now' button and back up my phone. On 11/12/13, I updated software to 4.3. (Besides other annoying little changes including kies problems) , I can't access these 2 apps using the Wi-Fi. It only works when I have mobile turned on. Actually, I was able to access the voicemail without being connected--out in the car.
Any ideas on how to correct this? Verizon has pretty expensive mobile time and I don't want to waste it. I also don't want to pay for visual voicemail. Seems best voicemail service should be offered out of respect to customers, but that is another conversation. Gracias