Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
Jared2004
Contributor - Level 2

I finally called the rebate center phone number to get some answers. After a somewhat lengthy discussion they looked into it & I am finally getting my rebate card. It just so happened that it went to upper management today...what a coincidence. I received an email that I should have it in 30 days. We'll see I guess.

Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
aslandholm
Enthusiast - Level 2

Mine went to upper management for 15 days and was done last Friday with no

results and again this last Monday it's in the review process for the 5th

time. I have called at least 7 times both Verizon and the rebate reps. The

rebate reps have no answers, they just keep saying to keep waiting lol. I'm

still waiting on the return call from the Verizon rep that was promised to

me last Friday.

Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
DUFFERDUDE
Enthusiast - Level 3

Private message? How do I do that? This is crazy. You're not going to be able to help me anyways.

I've called the 800 number and spent hours on hold. Yes hours. I've chatted multiple times. Email is the same sorry over and over again.

Spent the last 5 minutes looking for a way to private chat, I'm confused?

I haven't seen anyone reply that has received their rebate?

Time to call Jesse Jones on KIRO tv.

Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
tikibar1
Community Leader
Community Leader

DUFFERDUDE wrote:

Private message? How do I do that?

Use the instructions in this document:  How To: Direct Message

and send the Follow request to:  kleol_vzw

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Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
aslandholm
Enthusiast - Level 2

Well I'll be darned. I just got the email that my rebate has been validated

and will be mailed in 14 days. About time!

Thanks,

Amanda

Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
Jared2004
Contributor - Level 2

After spending time on the phone yesterday they finally approved my rebate. I received an approval email a couple hours after I got off the phone with them. Said to give it 30 days but at least it's coming....better late than never I guess.

Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
DUFFERDUDE
Enthusiast - Level 3

thank you for the DM help.

Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
DUFFERDUDE
Enthusiast - Level 3

Have you noticed that out of the 20 threads on the 1st page, 6 are about the BOGO S7/Edge problems?

not very good odds.

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Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
Klue
Master - Level 1

I received the same email 3 weeks ago and on day 13 the card arrived in the mail.

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Re: Anyone been scammed out of their BOGO for the Samsung 7 ?
Klue
Master - Level 1

I watched Jesse when he was on King5, cool guy.  BTW I have received my card about a week ago.

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