1. Reception is absolutely terrible around my house (Zip: 17545) with this
phone. The phone jumps between 1 - 2 bars of 1x and 1-2 bars of 3G (and if
you try to do anything on the 3G, it will drop to 0-1 bar of 1x 90% of the
time and your requests will often time out). I can barely send SMS and
forget MMS, if they don't fail, they take several minutes to send. ~30% of
the time, I don't have data coverage - at all... Except WiFi.
The phone drops LTE in LTE areas and will not reconnect to LTE unless you
either: Toggle Mobile Data Off and then On, or Reboot the device.
Friend of mine has a Verizon S4. His phone had 3 bars of LTE 2 feet away
from mine while mine only had 2 bars of 3G (VERY slow 3G at that).
Something is clearly wrong. I've tried changing from Global to CDMA/LTE,
it doesn't change a thing, so I changed it back to the default. FWIW: The
coverage map shows LTE all around me... AT&T had HSPA+ here which was at
least usable, but the better LTE coverage was one of the main reasons I
ETF'd my AT&T line to move to Verizon.
If I try to text under the dinner table at home (don't judge me!), I will
get a stop sign and lose my signal completely.
If my phone is in my pocket in the house, I mind as well should have just
turned it off because it will get a stop sign and get no signal.
An inordinate amount of dropped calls, when I dropped practically none on
AT&T.
I want this update to see if it improves the radio FW and hopefully the
signal reception in this phone.
I went from a phone that I could use when the power was out (i.e. to
monitor the weather during a storm) to being basically stranded in my own
house unable to even make an emergency telephone call half the time during
the those situations - two weeks ago my home internet was out for 6 hours
and I basically had no internet access at home for 5 of those hours because
of this... I didn't have these issues on AT&T.
I had screenshots on a forum comparing my friend's S4 to my phone, taken at
the same time when the phones were inches away from each other. I'll try
to dig them up to show you what I'm talking about.
On Wed, Dec 18, 2013 at 2:32 PM, Verizon Wireless Customer Support <
