Alarm Clock Doesn't Work Anymore
Stacey_Zen
Newbie

The Alarm Clock feature doesn't work anymore!   I didn't wake up on time this morning.  I always keep my phone on silent, but alarms should still sound. They always have for the past year. However, a software update was pushed to the phone and now the Alarm Clock feature won't work when the phone is on silent.

I called Customer Service, and they asked me to complete the following steps.  This did not resolve the problem:

1.  Settings

2.  Applications

3. Application Manager

4.  Select ALL at the top.

5.  Select CLOCK

6.  Clear Cache, Force Stop

7.  POWER OFF phone and restart.

I rely on my phone for alarms.  My schedule is very hectic and I work 15 hour days with a nap.  Can't take a nap today.  Please help.

Stacey 😉

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Re: Alarm Clock Doesn't Work Anymore
firelieu24
Enthusiast - Level 2

settings, sound and notifications, interruptions,check events. plus i had to leave phone on vibrate

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Re: Alarm Clock Doesn't Work Anymore
tikibar1
Community Leader
Community Leader
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Re: Alarm Clock Doesn't Work Anymore
firelieu24
Enthusiast - Level 2

settings, sound and notifications, interruptions,check events. plus i had to leave phone on vibrate

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