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After turning off and on, S8 will not connect to network.

Miembro

So last night I went to the movies and turned off my phone. Upon turning it back on it will no longer connect to the network, I have tried turning airplane mode on and off, doing several more restarts, I have removed the SIM card and placed it back, and have tried resetting my network settings, and no luck on any of those.

This has happened in the past and it usually connects by itself within the hour or so, but this time it seems to be staying.

Prior to turning my phone off there were no issues

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Re: After turning off and on, S8 will not connect to network.

Community Manager
Community Manager

I'm sure that has to be very frustrating after trying several steps to get it working again. I want to make sure you stay connected. Please describe what happens with your device. Are you able to make calls? Are you able to use data?

 

VanetrisC_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: After turning off and on, S8 will not connect to network.

Leader

connect to the verizon network or your wi-fi network??