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After the update I can't connect to the VZ network. True in safe mode or otherwise. Says "checking for service". Reboots don't help.
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@bguy
Device software updates are intended to provide customers a much better smartphone experience! Let's work together to ensure that's what you have, a much better experience.
First, try soft resetting the device http://vz.to/1cJOhuE, and then remove and reinsert the SIM Card http://vz.to/1avwAh4. Let's also ensure that data is enabled on the device http://vz.to/1edJiWV. Please let me know how this works out for you. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
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this is a galaxy s4 - 4.3 update. in a 4g area.
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@bguy
Device software updates are intended to provide customers a much better smartphone experience! Let's work together to ensure that's what you have, a much better experience.
First, try soft resetting the device http://vz.to/1cJOhuE, and then remove and reinsert the SIM Card http://vz.to/1avwAh4. Let's also ensure that data is enabled on the device http://vz.to/1edJiWV. Please let me know how this works out for you. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
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You've replaced the device and it will arrive tomorrow. Thanks.