Activating...

[Longhorn1980]

Received a replacement Samsung Galaxy s3 and I am trying to reactivate it. followed all the steps and all it keeps bringing up on the screen is a buffering sign with the word Activating next to it and its told me to restart the at least 3 times in now a 16 hour process and I'm making no head way here. Any ideas?

[shelyn4]

Just bought this for my daughter and tried to activate it last night.  I get the same thing.  Verizon rep told me last night it may be a faulty sim card OR that too many people are trying to activate it at the same time.  I doubt it's the latter as I tried for hours last night and again today.  Seems to me there is more to the story...

[#3]

you guys are trying to activate on the busiest days of the year. There is your issue.

[shelyn4]

My friend bought five iphones, activated them all within minutes.  No sim cards with those.  So one would assume it is a sim activation problem, not just an activation problem.

[#5]

How do you get your iphone to work with Verizon without a sim card?

[demmo86rt]

If it's not an iPhone 5, you don't need a SIM.

[demmo86rt]

If you are activating a replacement, you should be able to just drop in the SIM and turn on the phone. If that doesn't work, you probably be a new one, and will either have to order one, or go into a store to pick one up.

[DBLISS1920]

I don't even see a place for a SIM card on IPHONE 5. The sales guy said I would be all set when the gift was given and gave me the activation URL. But the error message says NO SIM card. I have a SIM card # - I don't get it and losing interest fast.

Thanks for any help you can provide!

[breezex]

See the little hole on the side, it's where the SIM card tray is located.  Here's a Youtube video showing how to open it.

https://www.youtube.com/watch?v=2mvQlUBGDaM

Also read this dialog on the Apple Support forums

https://discussions.apple.com/thread/4327783?start=30&tstart=0

PS: Shouldn't the last part of this discussion be in the Apple iPhone 5 forum?

[DBLISS1920]

Perfect response - voila! Fixed.

PS. For those of us who've never had to search for tech support, you end up where you end up - I couldnt tell you where I was --it was in the results to my question.

Thanks again!