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A pointless pre-order? Galaxy S7 Edge

bbarnes88
Miembro

Hola,

I pre-ordered the new galaxy s7 edge in titanium silver yesterday morning. I understand that this is a little bit of a late pre-order because the phone technically launches on the 11th but after completing my order I was surprised to find that my phone would not ship until 3/31! Is anyone else having this expected ship date? Why is it so late? This completely defeats the point of pre-ordering something if you don't get it until two weeks after it's already been in stores.

This will also hinder the gear s2 promo that samsung in running because all registration forms must be in by midnight on the 31st!! I bought the phone hoping to get the watch along with it and now I feel cheated out of the promotion.

Just checked my expected ship date  on my phone and I got 11/17/1858 ?! What is going on here?! Is anyone else experiencing this??

¡Gracias!

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Re: A pointless pre-order? Galaxy S7 Edge

Lenictavus
Miembro

There was a larger than anticipated demand for the silver s7 edge, customer reps said the first wave will be shipped first and the second could be as late as the 31st but it would be shipped as inventory becomes available.

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Re: A pointless pre-order? Galaxy S7 Edge

Lenictavus
Miembro

There was a larger than anticipated demand for the silver s7 edge, customer reps said the first wave will be shipped first and the second could be as late as the 31st but it would be shipped as inventory becomes available.

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Re: A pointless pre-order? Galaxy S7 Edge

bbarnes88
Miembro

Thank you for the reply, it makes sense but is still frustrating.

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Re: A pointless pre-order? Galaxy S7 Edge

ThomasPII
Miembro

As far as the promotion goes if you placed your order during the promotion period they should still honor it. Even if it is a rebate type of offer then your invoice showing you bought it during the promotional period should suffice.

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Re: A pointless pre-order? Galaxy S7 Edge

berlinlt2
Miembro

I understand it sucks but when ordering the silver it tells you ships on 3/31 before you order it and last I checked black and gold were still available for a 3/11 ship date

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Re: A pointless pre-order? Galaxy S7 Edge

CarrieAllen
Miembro

That's not entirely true. I've also preordered about 2 weeks ago and also seeing I cannot get my phone until the 31st... However, I've called 5 different stores around me and EVERY ONE of them have a large stock of S7 edge phones. Pointless to have pre-ordered when I could just go into my local store and have it now...

It doesn't make sense.

Re: A pointless pre-order? Galaxy S7 Edge

RushFan2112
Sr. Member

If it hasn't shipped yet; it's very easy to call and cancel the pre-order and then go to your local store and buy one.  Call the local store first, because if they don't have what you want, your pre-order cannot be restored and you'd have to "get to the back of the line."

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Re: A pointless pre-order? Galaxy S7 Edge

coreynjoey
Miembro

I just looked at the Samsung Promotions page and the S2 watches are all gone :-(

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Re: A pointless pre-order? Galaxy S7 Edge

eddiechi
Novice

Backordered s7 edge started shipping today.......   although the Gear S2 is no longer available for the free promo.....   web page says "sold out" and after speaking with samsung promo "prize logic" they said once stock is depleted the promo is over.......  they pointed me to the first come first serve, promo good while supplies last section of fine print, said the S2 has been out of stock since last Friday.3/11

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Re: A pointless pre-order? Galaxy S7 Edge

Rockym
Miembro

Yeah, it's not fair and it sucks.  You actually need the phone in hand to register.  I think it was messed up the way this promo was set up.  You should have been given a choice at the time of purchase, rather than Verizon redirecting you to a Samsung site and then having to upload a photo of your receipt.  Why couldn't they set it up so Verizon confirms you purchased the phone and gives you the promo item?

Hope the VR is still in stock when my phone arrives later today or I'll be even more upset because I won't get any promo item at all. 

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