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4g is gone...can not send or recieve calls or e-mails. WIFI is fine
duhmud5
Newbie
‎10-13-2014 07:52 PM

4g is gone...can not send or recieve calls or e-mails. WIFI is fine

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Re: 4g is gone...can not send or recieve calls or e-mails.  WIFI is fine
tikibar1
Community Leader
Community Leader
‎10-14-2014 06:11 AM

Have you tried resetting the SIM card?  Turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and allow it a minute or so to establish a fresh network connection.

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Re: 4g is gone...can not send or recieve calls or e-mails.  WIFI is fine
tikibar1
Community Leader
Community Leader
‎10-14-2014 06:11 AM

Have you tried resetting the SIM card?  Turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and allow it a minute or so to establish a fresh network connection.

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