4G LTE

[mamon]

I've updated my phone and so that gives me another two years to wait to end

my contract with Verizon.

I get very frustrated with 4G LTE. Signal drops ALL THE TIME. My GMail

can't refresh for new emails. I have to get out off the building to get a

good reception.

Btw I am using a Samsung S4, maybe I thought it is just my phone. The same

problem with my co-worker which happen to be a Verizon user also. And take

note we both have a different phones. He uses HTC THUNDERBOLT, and same

thing happens! :'(

Please fix this issue about poor receptions.. Because it really sucks!!

I would reconsider staying to Verizon if ypu could fix this problem..

Gracias.

[demmo86rt]

Sounds to me like you are in a low signal area.  Unless they are already working on new towers in your area, this probably won't change any time soon.

[mamon]

I am thinking the same thing, but a year ago it was not like this.

I hope it can be resolve soon..

I like Verizon service. And I hate to leave.

AL

[demmo86rt]

If it's a fairly recent change, I would call tech support and have them start a support ticket on it.  There could be an issue with a tower in your area, or they may just be doing an expansion and it is interfering with your service.  The fact that you mentioned a co-worker is having the same problem, but with a different phone makes me think it's not an issue with your phone itself.

[mamon]

Thank you very much for your concern regarding about this matter.

Please do check it.

Again Thank you.. I feel better now.

AL

[Ann154]

mamon wrote:

Thank you very much for your concern regarding about this matter.

Please do check it.

Again Thank you.. I feel better now.

AL

You responded to another customer on this peer to peer community forum. You are the one who will have to call customer service to report a problem.

PS I'm just another customer too.

[mamon]

Oh yes I have. They know my concerns..

Sorry if my Reply went to your link.

[Ann154]

mamon wrote:

Oh yes I have. They know my concerns..

Sorry if my Reply went to your link.

You are writing on the Verizon Wireless Community forum which is a peer to peer public forum for the customers. VZW hasn't read your concerns from this discussion thread especially since it wasn't marked as a question.

If you want to see exactly where you comments are, here is the link. https://community.verizonwireless.com/thread/804614