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[WAYMIL2]

My battery died.  Once it was recharged it required a password instead of a finger print. Forgot my password. Now what can I do?

[Acrillix]

Alternate Factory Data Reset. Its the only option.

It is specific to the phone, so I will need the following information:

Manufacturer:

Modelo:

If you have a Samsung phone, you may be able to reset the password online at: www.samsung.com

Please respond back and I will give you specific instructions. Gracias.