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google search stopped working on note 5- help!

NATUREGRL33
Miembro

When I type anything in the google search bar it acts like it starts to search but stops.  no error messages or anything.  Just doesn't work anymore.

2 things that might be the culprit...? 

1. System update two days ago.

2. I changed my google password and got a message about a new feature where you can use your phone to sign in, or something to that effect. I elected to do just that.  since the problem I tried to go into my google account and reverse that but it's still not working.

I took my phone into a verizon store today but they couldn't figure it out either.  They said they would order a new phone for me.  I'd rather try a little bit more to figure this out before going through all that.

Any help is greatly appreciated!

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Re: google search stopped working on note 5- help!

bearone21
Leader

delete, then recreate you google acc't.

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