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Recently when I've tried to use my voice mail icon I get the following error message:
Unable to verify subscription status. Please try again later ... OK
I have a Samsung G-4
Thanks,
Solved! Go to Correct Answer
Correct answers
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I turned on Mobile Data and my Voice Mail icon worked right away. One click and all is well.
Thank you so much!
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Same problem with my voicemail
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Do you have the Basic non-visual voicemail or Visual Voicemail? The voicemail app icon is for the Visual Voicemail system either the basic or premium version. If you just use the basic non-visual voicemail, you don't use the application. You access voicemail through your dialer.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Make sure you have a good connection and have mobile data on as it needs that in order to work.
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Interesting - it worked for over a year and suddenly just stopped. I only have basic voicemail - but you get used to checking it a certain way and when it changes without notice one tends to question it.
Thank you!
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That is my problem, too. The bottom line that the visual voicemail is no longer available for us users of Galaxy s 4 mini, that what I learned from Verizon wireless store sales people. The wbsite chat person did not know about it, what is also interesting.
[Personal information removed as required by the Verizon Wireless Terms of Service]
Thank you,
Verizon Moderator
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Thanks - to save battery power at some point in the past I may have turned off mobile data. I'll turn that on right away.
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acsanna, we don't want this to be an ongoing problem for you. Are you connected to Wi-Fi when you have tihs issue of accessing visual voice mail on your device? Are you able to access the Internet on your phone with no issues?
LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I turned on Mobile Data and my Voice Mail icon worked right away. One click and all is well.
Thank you so much!
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Im having the same issue when I downgraded my phone to a galaxy s 3 mini