Why can't I add HD Voice to my Note 3?
BONEDERP
Enthusiast - Level 1

It says my line isn't eligible, but the Note 3 is VoLTE compatible according to the internet.  Is there anything I can do to enable it?

Re: Why can't I add HD Voice to my Note 3?
Ann154
Community Leader
Community Leader

It might not be available on a Verizon model of that phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why can't I add HD Voice to my Note 3?
vzw_customer_support
Customer Service Rep

BONEDERP,

 

I'm sorry to learn about the HD Voice on the Note 3. Unfortunately, this device is not compatible with HD Voice. Have you looked into an upgrade to a device that does have this capability? Just dial #UPG to check upgrade options.

 

Thank You,

 

ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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