Well at the end of the day, Verizon is my service provider (and who I purchased my phone through — at a premium price, I might add!) and Samsung is the phone manufacturer.
Therefore, I blame both. I don't blame Google — they released 5.1.1 in April which fixes many of the bugs that a lot of users are having. It's Samsung and/or Verizon that's holding it up.
I shouldn't have to worry about updates crippling a high-dollar phone for extended periods of time. I understand an update with issues, but those should be resolved quickly. Google did that, Verizon and Samsung have not.
In general, the carrier update policy is flawed. Note, I did not say that the Android update policy is flawed — the Nexus line has it figured out.
That's why my only resolution at this point is to leave Verizon and Samsung.
It's a false statement that four of the five don't have the update. All carriers have the update, one carrier has pushed it out. The Note 3 started the issue with Verizon for me. They didn't update the Note 3 for well over a year. Meanwhile, they were making huge dollars on customers who not only couldn't receive calls, they couldn't make a phone call. Then on top of all that, they denied the problem even existed. How anyone can defend them is mind-boggling. Now once again we have problems with Note 4 with reception going away just like on the Note 3. This is what a real company does. They ACKNOWLEDGE PROBLEMS and then they FIX THEM! Not that difficult to tell your clients we understand we have a problem occurring and this is our plan to fix it. Instead, it's deny, deny, deny just like car companies with recalls. Rediculous.
Have proof or a low level rep? Can you find someone from Samsung with clout willing to put his name that all carriers have said update? This matters.
I see the Nexus 6P is being announced today with Marshmallow installed...while my Note 4 is still rocking 5.0, lol. I do have a question, and did not see a Nexus 6 thread so hopefully I do not redirect the topic at hand With Mm released, does this mean the Verizon variant of the Nexus 6 will receive Mm immediately, or will Verizon keep the OTA update in their back pocket like they are currently doing with 5.1 and the Note 4? Seriously considering a Nexus device and was not sure if the same rules applied for OTA updates when it comes to Nexus. Thanks
I am guessing they wont release the 6P until they get rid of all the overpriced Nexus 6 they have in stock. Amazon is selling them for $349 and Verizon still wants $648 for them. Unfortunately you cannot buy one from Amazon and use it with Verizon. Verizon has us by the short and curlys on that... 5.1.1 is still awaited for the Note 4 and it will probably never see another update . Verizon will have way moved on by them. I did hear that you get your updates from Google for the Nexus line and not Verizon so there may be hope.
You can purchase the Nexus 6 from Amazon and use it on the Verizon Wireless network.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Not according to Amazon...
Thank you @Jjahn01, this is very helpful because I was thinking I could buy that same Nexus on Amazon you mentioned and be good to go. It be a huge disappointment if 5.1 is the last update the Note 4 sees, because I think this may be the last great Note from Samsung since many (including myself) rely on additional storage and swapping the battery. Thanks again
Take that back after reading the Q&A