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Time Zone Keeps Changing

andreatrue
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Samsung Galaxy Note 10+

Time zone continuously changes on my phone. This started with my Samsung Galaxy Note 8 around November. I purchased the new phone thinking it would solve the problem but it has not. I have done every troubleshooting step I could find, including Google and talking to a Verizon Wireless representative. I can change my phone to a manual time but I use my phone a lot for business and I travel a lot. It does me no good if it does not switch over automatically when I cross time zones. Additionally I use my phone as an alarm, so you can imagine how frustrating that is and that I cannot use it any longer for fear of being late. ¡Necesito ayuda!

PS: my phone is up-to-date and I can see this is not a new issue, as several others have reported the same thing.

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