I had no problem changing colors.
Final post here,exchanged my phone and got the color I wanted with no problem.
However the new phone doesn`t seem to charge correctly.
By that I mean when I plug the phone into the charger it seems to drain the battery??
Goin to start a new question about this.
When I called the guy on the phone told me I had to trade for the same color I had turned in. When I got to the store they asked me what color I wanted. Same store, different person.