I would take pictures of the phone before I sent it back. This will help if the cracks get any bigger from the time you sent it out til the time they get it.
Same thing here. 1 month ago I took it out of my pocket and it was cracked by the volume keys. Never dropped or bumped. Instead of arguing I budd paid the $200 for insurance claim hoping it was a fluke. It wasn't. 2 days ago, same thing. This time it's just above the volume keys. I don't know what to do. I can't have a crack phone but also am not interested in paying for this defect every time it happens. Very frustrating.
Start a new topic or ask questions in the open forum.
