Just like the title says, I start my hotspot and I can connect my laptop. When my phone goes to sleep, the hotspot fails and shuts off.
My phone is a Note 5.
We'd like to assist with this power issue. Is it just the hotspot in use when it powers down? Is the phone heating up beyond a reasonable temperature before powering off?
TylerK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Start a new topic or ask questions in the open forum.
