cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:
Highlighted

I cannot click on Advanced Calling on my Note 9.

SAMMCQ29
Miembro

Trying to set up Wifi calling but when I go to Advanced Calling I cannot click through to the next menu. It is not greyed out, just wont bring up the next screen

When I first tried I think I inadvertently checked do not ask again so now I can't access the options from Advanced Calling. What do I do?

Labels (1)
0 Me gusta

Re: I cannot click on Advanced Calling on my Note 9.

Community Manager
Community Manager

Completely understandable wanting to take advantage of your Advanced Calling Feature. This does not need to be added onto your like on your account. You can do so through My Verizon App or Account Online.  Here are some instructions: https://www.verizonwireless.com/solutions-and-services/hd-voice/. Hope this information is helpful.

0 Me gusta

Re: I cannot click on Advanced Calling on my Note 9.

Jaymo1
Miembro

There is no "advanced calling" menu in my settings menu.  There is no HD calling menu in my settings menu either.  My plan says I have HD calling and my phone is supposed to suport it.  I need to install my cell booster, but I can't do it w/o this feature.  pls help

0 Me gusta

Re: I cannot click on Advanced Calling on my Note 9.

boringusername
Sr. Member

@Jaymo1 wrote:

There is no "advanced calling" menu in my settings menu.  There is no HD calling menu in my settings menu either.  My plan says I have HD calling and my phone is supposed to suport it.  I need to install my cell booster, but I can't do it w/o this feature.  pls help


On my Pixel it's under Network & Internet- Moible Network- Advanced then it shows up

0 Me gusta

Re: I cannot click on Advanced Calling on my Note 9.

Community Manager
Community Manager

Thank you so much for reaching out to us. I would be more than happy to assist you today. Can you provide us a screenshot of what you are viewing? JasonC_VZW

0 Me gusta