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How to turn phone on after full recharge?

Miembro

After full recharge phone will not turn on.  Battery had run down completely, but now is fully charged as indicator shows.  I

tried on/off button.  Now what?

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Re: How to turn phone on after full recharge?

Miembro

Mind does not do that, sounds like something has gone wrong with the phone

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Re: How to turn phone on after full recharge?

Líder Sénior

try pulling the battery out for about 15 seconds and then put it back in and press and hold the power button.

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Re: How to turn phone on after full recharge?

Miembro

Thanks - all set after waiting a day.

Sent from my iPad

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Re: How to turn phone on after full recharge?

Asistencia al cliente

Hello Zusee,

I wanted to reach out to you to verify that the issue with your device powering on is truly resolved. After all, your wireless happiness is a top priority to us. May I ask has this issue happened again? Can I assume that there isn't any physical or liquid damage on the device? If you can advise if the resolution that you have has been a permanent one then we can make sure that a product issue report doesn't need to be made.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: How to turn phone on after full recharge?

Miembro

all is well after full charge and phone resumed next day. A-ok.

Sent from my iPad

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Re: How to turn phone on after full recharge?

Asistencia al cliente

Woohoo! Glad to hear that you're back in action Zusee! If you have any other questions/concerns, we're always here to help! Also check out our Support Page for a ton of handy info http://vz.to/1hYsYIP

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: How to turn phone on after full recharge?

Miembro

paying this month and getting back due to no use of int charge.

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Re: How to turn phone on after full recharge?

Miembro

I went to Canada and got charged for use of usage burt turned all phones off but still got charged at end of month. - listing shows that no usage was used - can the charge given credit next month?

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Re: How to turn phone on after full recharge?

Asistencia al cliente

ccsowers8,

We don't want you to be charged for usage you did not use. Let's take a look at your account and charges. Please follow and private message me so we can fully review your account.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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