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How to add APN?

Miembro

I bought the Note 3 because it was advertised as "unlocked and global ready".  I cannot figure out how to add an APN to allow data access on a foreign network. In the setting menu there is no allowable option to add an APN.

Yes, I can change to a foreign SIM which allows phone calls and messages, but no data/Internet access.  Please help!  Thanks.

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Re: How to add APN?

Asistencia al cliente

IdahoChris, I can understand how this can be frustrating. Have you tried the following steps?
 
1-Open the Settings
2-Select Wireless & networks
3-Select Mobile Networks
4-Select Access Point Names.
5-Tap the three dots at the bottom right and select New APN


Please advise. We are here to help.

SammuelP
VZW Support

View solution in original post

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Highlighted

Re: How to add APN?

Asistencia al cliente

IdahoChris, I can understand how this can be frustrating. Have you tried the following steps?
 
1-Open the Settings
2-Select Wireless & networks
3-Select Mobile Networks
4-Select Access Point Names.
5-Tap the three dots at the bottom right and select New APN


Please advise. We are here to help.

SammuelP
VZW Support

View solution in original post

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