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Can’t hear me

bosslady0411
Miembro

When I make a call, people can hear every other word on my Samsung Note 8. How can I fix this?

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Re: Can’t hear me

bearone21
Leader

one person or more than one person have the problem?

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Re: Can’t hear me

Community Manager
Community Manager

Bosslady0411, we want to make sure your audio on your device is working the way it should. I've had this happen to me in the past and I can definitely understand how much of an annoyance it can be. Let's work together to get this figured out for you. Let's begin some troubleshooting, so we can get to the bottom of this for you. I would like to have you temporarily disable HD voice, here is a link that will walk you through the process http://spr.ly/6605EQwQf. When you complete these steps, let me know if you notice a difference in your device.   ChetonJ_VZW

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