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Advanced calling feature on unlocked Galaxy Note 9

DeeJac6970
Miembro

I have an unlocked note 9 but I can't find the advanced calling feature on the phone. I'm on the Verizon network. Need the feature to enable pairing to the mobile network for my galaxy watch.

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Re: Advanced calling feature on unlocked Galaxy Note 9

Community Manager
Community Manager

Having access to the Advanced Calling feature on your unlocked Galaxy Note 9 is crucial, and we would like to help. Please tap in the link below with instructions to enable Advanced Calling in your device(s).

https://www.verizonwireless.com/support/knowledge-base-130983/

MariaV_VZW

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Re: Advanced calling feature on unlocked Galaxy Note 9

bearone21
Leader

was the phone purchased directly from verizon or a 3rd party?

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Re: Advanced calling feature on unlocked Galaxy Note 9

Kumistry
Miembro

I have the same problem. There is no advanced calling when I go to settings --> connections.

 

I bought the phone from a third party as an unlocked phone and am using the Verizon network.

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Re: Advanced calling feature on unlocked Galaxy Note 9

Ann154
Expert

Unlocked models may not have access to Verizon Wireless exclusive features such Advanced Calling and Visual Voicemail. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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