which comes 1st, activation of new device or change of plan?
AprilJoy
Newbie

I have a current verizon prepaid account, and just bought a new device. I also want to change/update my plan. Do I activate the phone first or change my plan first, in order to only pay my monthly fee once?

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Re: which comes 1st, activation of new device or change of plan?
vzw_customer_support
Customer Service Rep

AprilJoy, you have an excellent question. I understand the importance of knowing what steps need to take place to ensure a smooth process. It would depend on if your phone requires a different plan or not, if so the activation and plan change can be done all at once. To get further information please contact our prepaid department directly at 888-294-6804.


TionnaB_VZW
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