Old phone number
Byfaith286
Newbie

WHY DO I HAVE TO WAIT 6 MONTHS BEFORE I CAN GET MY OLD CELL PHONE NUMBER BACK THAT I HAVE HAD FOR YEARS.

JUST BECAUSE I GOT THIS PREPAID ACCOUNT AND PREPAID PHONE I CANNOT TRANSFER MY OLD PHONE NUMBER TO A NEW SMART PHONE.

THIS IS SOMETHING THAT VERIZON SHOULD BE ABLE TO GET STRAIGHTENED OUT FOR A CUSTOMER THAT HAS BEEN WITH THEM FOR YEARS.

I AM VERY DISAPPOINTED IN VERIZON FOR DOING THIS TO ME. WITH ALL THE MONIES THAT I HAVE PAID THEM OVER ALL THESE YEARS

AN THEY CANNOT GET MY OD NUMBER BACK FOR ME. SHAME ON YOU VERIZON.

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Re: Old phone number
Minniehaha
Specialist - Level 2

Its been that way since day one. I think its to stop people from going back an forth from prepaid and contract phones.  Verizon has a block of numbers for prepaid and a block for  contracts.this   assures numbers  for  everyone.

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