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Not Account Owner
attizou
Newbie
‎01-20-2015 03:00 PM

I just created an account with my device yet somehow I am not the account owner. I'm the only one associated to this account. I'd like to transfer my old number to verizon but I need to become the account owner to do so. What can I do to become one or transfer my number otherwise?

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Re: Not Account Owner
valquiria
Contributor - Level 1
‎01-21-2015 04:41 AM

Hello,

In prepaid there's no account owner. To port in your phone number you only need your account number from the previous provider.

BB

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Re: Not Account Owner
attizou
Newbie
‎01-21-2015 12:32 PM

Hi,

Thanks for the answer!! Do you know how I could proceed to port in my number? Do I need to call the customer service?

-R

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Re: Not Account Owner
valquiria
Contributor - Level 1
‎01-22-2015 05:56 AM

Hi,

You can do it by yourself calling Port Center: 888-844-7095. Or with a CS at 888-294-6804.

BB

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Re: Not Account Owner
vzw_customer_support
Customer Service Rep
‎01-23-2015 12:43 PM

attizou, porting in is easy. Just click http://bit.ly/qDhvBY to bring your mobile number over.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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