cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

Is there a way to get Payment History on a Prepaid account?

Miembro

I am able to submit for reimbursement of my phone costs through work, but I need proof of payment/bill/receipt in some fashion.  Where would I get this information?  I am set up for autopay.

Labels (1)
0 Likes
Highlighted

Re: Is there a way to get Payment History on a Prepaid account?

Community Manager
Community Manager

el1179,

Providing this documentation is fairly easy in this case even if you do have auto pay. Your previous bills are available online and they usually go back to 18 months. It will show you the full detailed bill and also show the payment being made. Outside of that information you can view the documents and receipts section online as well to see if it contains any of the information needed. At this time this is all the information we have available.


CandiceH_VZW
Follow us on Twitter at @VZWSupport

0 Likes
Highlighted

Re: Is there a way to get Payment History on a Prepaid account?

Expert

candiceh_vzw

The billing history is available for prepaid accounts?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes