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I can't register, my account is locked.

Miembro

Hola,

I have a prepaid plan, I would like to use My verizon but I can't register.

It said my account is locked just after I gave my account security code. Even after reset my account security code it is still locked.

How can I do to unlock my account and be able to register in My verizon ?

Gracias.

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Re: I can't register, my account is locked.

Expert

I think you will have to call the prepaid customer service number at 1.888.294.6804 to unlock the account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't register, my account is locked.

Miembro

I already called this number but I can't find a way to unlocked my account, that is why I ask here.

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