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How long can I have an inactive account?

Miembro

I currently have a prepaid plan and I will not adding money to renew my monthly prepaid plan for about 70 days as I will be out of the country. Therefore, I will have an inactive account for >60 days. I am fine with having to choose a new plan when I restart it back up, but will I still have my same phone number? How long could I have an inactive account before I would lose my number?

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Re: How long can I have an inactive account?

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ccal cs, 1-800-922-0204

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Re: How long can I have an inactive account?

Asistencia al cliente

kelly18, I'm right here to help, as I know it is important to have all the information when making changes to your account. I hope you have an enjoyable time out of the country. All prepaid accounts that do not have an activate paying account will lose the phone number after 60 days. So, on the 61st day, your number will be disconnected & it wouldn't be retrievable when you sign back up for prepaid service when you come back from being out of the country for 70 days. I hope this information is beneficial. AliciaD_VZW

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Re: How long can I have an inactive account?

Miembro

Hi thanks, is it 60 days from the last payment or 60 days after the monthly plan ended?

For instance, if I had a monthly plan from 30 April - 30 May, my number will be disconnected on the 61st day after 30 May (i.e. end of July?)

Many thanks

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