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Yesterday I decided to switch back to Verizon prepaid and went online and purchased a prepaid plan using the BYOD and my old sim card (sim was last active on Verizon just a few days ago). But I have yet to receive my email confirmation of my order and thus I can't even create my new online account or activate my sim since I don't even have my new number yet.
Where should I turn to get help with this?
Thanks in advance for any help anyone can provide.
Solved! Go to Correct Answer
Wrekur,
Sorry to hear about any trouble with getting your activation completed. We definitely want your return to be super easy. Please give a call over to our prepaid team at 1-888-294-6804. They'll have you back up and running in no time. We're glad you decided to come back. Have a great day!
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Wrekur,
Sorry to hear about any trouble with getting your activation completed. We definitely want your return to be super easy. Please give a call over to our prepaid team at 1-888-294-6804. They'll have you back up and running in no time. We're glad you decided to come back. Have a great day!
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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