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Can I transfer phones that are not paid off to the prepaid plan?
ginac1
Newbie
‎07-14-2017 12:32 PM

I have 2 phones on my family plan that are not paid off but I am wanting to switch everyone (4 phones) to a prepaid plan. Is that possible?

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Re: Can I transfer phones that are not paid off to the prepaid plan?
Ann154
Community Leader
Community Leader
‎07-14-2017 04:35 PM

You will be required to pay the remaining balance before you can switch them to prepaid. Are you sure you want to switch 4 lines on one postpaid account to four prepaid accounts? Have you done the math and verified the cost of four accounts is justified?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can I transfer phones that are not paid off to the prepaid plan?
Ann154
Community Leader
Community Leader
‎07-14-2017 04:35 PM

You will be required to pay the remaining balance before you can switch them to prepaid. Are you sure you want to switch 4 lines on one postpaid account to four prepaid accounts? Have you done the math and verified the cost of four accounts is justified?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can I transfer phones that are not paid off to the prepaid plan?
vzw_customer_support
Customer Service Rep
‎07-16-2017 12:41 PM

Hello ginac,

I know how important it is to have a plan that best fits your needs. Ann154 is correct that you would be responsible for the remaining balance of your lines when you cancel your post-pay account. What plan are you on now? How much data are you using? Do you only have the 4 lines of service?

ChristopherM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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