Around the end of the month I get an alert saying I am nearing the maximum minutes the plan allows. I check my account and that simply is not the case. Sure would like to talk to a live human being.
It's Verizon rounding up and a reminder to refill or pay. They do this with data too. It isn't just lag in reporting, it's just the way Vzw does this. A lot of customers don't watch their usage and just go with the alerts as a measuring tool, and Verizon knows it.
It always intimates that I will go over if I don't do something. Seems to me if they would just tell the truth they would do themselves better.
Start a new topic or ask questions in the open forum.
