cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

Why does the 4G LTE network extender impact my internet connection?

Miembro

Hello, I successfully setup the Samsung 4G LTE network extender, and it indeed does work well with my Samsung s8+, but in doing so, it absolutely throttles my general pc internet connection, even if phone device is not utilizing it at the time.  I have a Spectrum business class line at 70 meg down and 5 meg up, and when the network extender is plugged into the LAN, even if not being accessed by s8+, my pc connection speed drops to 3 or even below.  As soon as I unplug the network extender, my pc internet speeds are back to full throttle at 70meg.

Is there a way to adjust the bandwidth that the extender is using?  I even tried setting QOS to low for the lan port it is attached to with no luck.

By simply being plugged in, it makes the pc web access intolerable.

Muchas gracias

Labels (1)
0 Likes
1 Solution

Respuestas correctas
Highlighted

Re: 4G LTE network extender kills my general internet connection

Miembro

Well a hard "reset" seemed to do the trick.  The only difference I noticed in the web-based extender config page is that it changed the transmit power from 100 to 20.  I would think that only affects its internal antenna, and not the death-hold on the internet connection, but it is working as expected now, and I have my internet back at full speed on my pc.

Hope this helps someone. Cheers

View solution in original post

Highlighted

Re: 4G LTE network extender kills my general internet connection

Asistencia al cliente

dsa44, we're relieved to hear that the network extender is working for you. However, we don't want it to affect other aspects of your business. You can configure that device. The instructions on how to do this is based on the type of router that you have. Haz clic https://www.verizonwireless.com/support/network-extender-router-configuration/  for the steps based on your landline service router.

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Highlighted

Re: 4G LTE network extender kills my general internet connection

Miembro

Well a hard "reset" seemed to do the trick.  The only difference I noticed in the web-based extender config page is that it changed the transmit power from 100 to 20.  I would think that only affects its internal antenna, and not the death-hold on the internet connection, but it is working as expected now, and I have my internet back at full speed on my pc.

Hope this helps someone. Cheers

View solution in original post

Highlighted

Re: 4G LTE network extender kills my general internet connection

Miembro

Thanks so much for posting this.  I had the exact same problem with the Samsung Verizon 4G LTE extender v2.  Installed this, and my normal ~950 Mbps download speeds were totally whacked, down to about 30 Mbps.  

Unplug the extender, and my normal 950 Mbps speeds returned.  I did a hard reset (continually push the "reset" button between the power and ethernet ports with a paperclip for at least 30 seconds, until the blue light on the extender stops flashing).  The extender went through the setup process again, and my speeds were once again gimped down to 30 Mbps.  For some reason, the extender is throttling my internet.  I'd rather have gigabit service than 4 bars of LTE at my house, so I guess I'll be returning the unit to Verizon and wait for another version or solution for the extender.  

I do appreciate your posting this, as it at least allowed me to identify the problem.