Network Extender no longer providing signal after 4 years
lqueen
Newbie

My husabnd and I bought a Samsung extender about 4.5 years ago for our home. We have "No Signal" without it. With it, we have full signal and clear service. Just recently, the signal has stayed the same but the service is awful and can't hold a conversation. We live in Rural Western NC, cleared land around us and it has only happened the past month or so. We both have Iphones through Verizon (no other provider in our area has as good of service).

Is the extender just old and we need a new one? Any options for us?

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Re: Network Extender no longer providing signal after 4 years
jav6
Champion - Level 3

Which model extender do you have?  What is your internet service?

...Just another VZW customer...trying to offer some assistance...
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Re: Network Extender no longer providing signal after 4 years
vzw_customer_support
Customer Service Rep

Getting service is important, and we are here to ensure that is the case. Can you please provide the model of the extender we are working with? AlbertP_VZW

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