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Quieres decir:

why

curtrod
Miembro

why cant I find my account number on here, it is so hard to get a actual human being on the phone

.

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Re: why

bearone21
Leader

have you tried the myverzon app??

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Re: why

jav6
Sr. Member

Where is 'on here' to you? My Verizon has a web site account holders can access and manage their accounts.

...Just another VZW customer...trying to offer some assistance...
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Re: why

Ann154
Expert

If you are prepaid,i believe the only way is to call customer service.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: why

Community Manager
Community Manager

curtrod,

 

Being able to get your account information should definitely be an easy task. We are concerned that you have a hard time getting through over the phone but we can help point you in the right direction now. Do you have Prepaid or Postpaid/contract service with us?

 

CandiceH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: why

Community Manager
Community Manager

We do want to make sure you're able to locate your account number curtrod. May I ask why you need your account number? Would you also be able to give me more information about what you're using to locate your account number? Are you looking on your My Verizon application, a former bill, or on the Verizon Wireless Website? 

 

ChetonJ_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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