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system unavailable

anewday2012
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How can I report a missing phone if vzw system is unavailable?

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Re: system unavailable

Ann154
Expert

From another phone dial 1-800-922-0204 to report the lost device.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: system unavailable

Community Manager
Community Manager

I am very sorry to hear about the missing phone! I've been there myself a couple times unfortunately. Did you have any tracking applications preinstalled on your phone? You could suspend through My Verizon. I did see currently this is unavailable to you. Are you traveling outside the US?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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