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suspended phone, however, i am billed

I am out of country. Billing cycle started May 27st, suspended service May 27th. Why am I getting billed for the full amount? Frustrated because I can't call support, live chat on their site is not working, and I can't find an email address to contact someone.

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Re: suspended phone, however, i am billed

Asistencia al cliente

I'm happy to help clarify any concerns! The most recent bill is most likely from the previous bill cycle. ( April 27 - May 26th )


YosefT_VZW

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Re: suspended phone, however, i am billed

Could you check again my bill? I got the bill cycle (May 27th - June 26th ). Muchas gracias Smiley Happy

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Re: suspended phone, however, i am billed

Could you check again my bill? I got the bill cycle (May 27th - June 26th ). Muchas gracias

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