i ported over two lines with the help of an agent and i noticed that i received a phone credit for 150 but i should have received one for two lines. Both lines were active lines ported over. When will i be getting the second half of credit?
How long has it bee since you ported your numbers over? I've read that sometimes it takes betwee 2-3 billing cycles for the credit to show. If it has been longer than that, then I'd suggest calling VZW for clarity...
I ported 3 lines over. Only 1 credit has been received. I have called several times and no one can tell me when the other 2 credits will be issued. It has been over 3 billing cycles. Muy frustrante. Customer service has been horrible to deal with.
