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need to contact corporate

ScorpioRocks_01
Miembro

I am having such a difficult time trying to find an email address or forum that I can contact corporate about my treatment at one of their store locations.I visited a store in Irving TX to inquire about my upgrade and the earn program so I didn't have to sign a contract. I was promptly greeted at the door and was asked what brought me to the store. I told him and he said the sales associates were busy and it would be about 15 minutes. So I looked around and waited and waited (I am on lunch for an hour) and waited 15 minutes have passed without any contact from any of the employees. So I left without any approach from the employees that were in a group discussing what to have for lunch. There was two other associates that were actually working except for those three discussing krispy kremes and lunch. I need help verbalizing this to the corporate office.

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Re: need to contact corporate

Eadur
Novice

1. You will not find any email address to write to. The Verizon Communication Corporate Office HQ phone number is (212) 395-1000. Also you can type in "Legal Action" in the search box onhttp://www.verizon.com . And read "Arbitration & Mediation" FAQ. Then you can try going to http://www.verizon.com/about/our-company/executive-bios/


2. I do not know if any of this will be any help or not. But it is something you might try researching.

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Re: need to contact corporate

Community Manager
Community Manager

We have eliminated email in order to assist our customers via phone, Live Chat and social media (including Yelp). I am so sorry to see that you had a less than stellar experience at the store and I can definitely submit your feedback. Please be on the lookout for a direct message from me so I can get some more details from you, ScorpioRocks_01.


TamaraH_VZW
Follow us on Twitter @VZWSupport



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Re: need to contact corporate

boss_man
Miembro

Hello are you from Coorporate? I need to speak with someone about a service that is not offered in Louisiana that is offered in the Northern states. I mean how can you say certain states are disabled and some are not. I have a spinal condition that barely allows me to move does not qualify me to be disabled? You have a life line program that needs to be offered in all the states not just in the north. please email me [email address removed per the Verizon Terms of Service]

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Re: need to contact corporate

Community Manager
Community Manager

We always want to help in any way we can, boss_man. Please tell us more about what's going on. Lifeline is a government assistance program. You can learn more about this and eligibility here, http://spr.ly/66091rlTT.

 

DanielleR_VZW

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