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moto g4

Miembro

Since I updated my phone to the Android 7 update I have foreign letters under my contact names in my verizon messages app.  Does anyone know how to change this back?

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Re: moto g4

Verizon Employee

JKconfused,

It is never good to hear you are having foreign characters show in your contacts on Verizon Messages. Let's work together to get to the bottom of this. What software version is the Verizon Message app running? Do the contacts show up the same if you view messages via My Verizon? If you delete a message thread, does the issue show back up?

DerekR_VZW

Follow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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