CharLV08, I want to help get your phone back to it's original working state. I can imagine your phone being stuck in this disabled function is not want anyone would want. Let's work together to ensure we find the proper resolution today so you can make calls and access your VPN.
What make and model device are you currently using? Are you getting any type of error messages that come up on your screen as you attempt to access your device?
If you are in need of a Live Chat with a Verizon representative, please reference the link below for the options to contact us directly. I hope this information helps. http://spr.ly/6587DoZ0P
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!