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LARUE24
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I been a customer for years for the past month the signal where I work is 2 bars max drop almost every call text wont send for several min

Been there 10 years same place no change in building  but inside plant got awful.I got a new Samsung S-7 .when it  started at first of year I called Verizon 3 time they told me to try advance  settings went threw it with me but nothing help .I took to local store they are a joke all they do is sell Phones and take money relay rood told me to call teck support .Can anyone help or do I need to switch carriers.

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Re: bad signal

GalaxyClass
Sr. Member

First check with other people in your area that have Verizon service to see if they are also having trouble. If not I would again call tech support and if problem can't be corrected this time I would be talking warranty and replacement.

Re: bad signal

Community Manager
Community Manager

LARUE24 The last thing we want is to lose you as a customer. It is a concern that your service has declined. Let's see how we can fix this. Which zip code are you having signal problems? Are you experiencing dropped calls indoors or outdoors?

SheritaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!