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Will change to data plan cause loss of promo data?

Miembro

I have a 2gb family share plan, and I also have 1GB of promotional data on my account for one year.  I'm wondering, if I change my data plan up or down (to, say, 1gb or 3 gb), does the promotional data stay or will it drop off?

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Re: Will change to data plan cause loss of promo data?

Sr. Member

it stays on long as you stay on a more everything share plan

View solution in original post

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Re: Will change to data plan cause loss of promo data?

Sr. Member

it stays on long as you stay on a more everything share plan

View solution in original post

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Re: Will change to data plan cause loss of promo data?

Miembro

¡Gracias!

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Re: Will change to data plan cause loss of promo data?

Sr. Member


your welcome

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Re: Will change to data plan cause loss of promo data?

Sr. Member

That's strange. When i renewed the other day,  i saw online that my acct had been billed for that extra gb. Instead of paying $40 for two gb i was paying $50.

So when i called vzw last night for another issue the rep offered me more gb, saying it was a "promotional" thing. I declined and insisted she put me back to 1gb like before.

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Re: Will change to data plan cause loss of promo data?

Sr. Member


you were on a 2 gb plan that cost 50, and you were prob also recieveing another gb.  So you had a total of 3.  The free one does not reflect in the same section as the ones your paying for

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Re: Will change to data plan cause loss of promo data?

Sr. Member

No. I was on the 1gb plan which is $40 a month. VZW took it upon themselves to give me that one extra gb clearing stating that that 1 extra gb was on the house.

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